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contact us

 

For IT or Internet related support you can call us on 0215593883 during our office hours of 09h00 to 16h30 CAT, Monday to Friday excluding public holidays.
 
If we're perhaps unable to attend to your support call at that point in time or perhaps it's after hours then please feel free to leave a short descriptive voice message and we'll get back to you as soon as we receive the voice mail notification.
 
After hours the same short descriptive message can also be send in text format via sms to the following mobile numbers:
0825098743 (General use device with audio always on in close proximity to staff)
0825098744 (On Silent after hours but in close proximity of staff member)
0825098745 (On Silent after hours but in close proximity of staff member)
0721225654 (General use device with audio always on in close proximity to staff)
 
If you're still able to email then you can also send your support request to helpdesk@salestronics.com or complete and submit the form provided below and someone will attend to your request as soon as possible.

 
Business Hours:
Our business hours are 09h00 to 16h30 CAT Monday to Friday excl. public holidays.

Call IT Support:
Telephone number: 0215593883
David Cohen Cell: 0825098745
Fax number: 0866098744

Call Sales Team:
Telephone number: 0215593883
Dirk Smit Cell: 0825098744
Fax number: 0866098744

Call Telephonic Support:
Telephone number: 0215593883
Dirk Smit Cell: 0825098744
David Cohen Cell: 0825098745
Fax number: 0866098744
 
Collections and Drop offs:
Telephone number: 0215593883
Marius Cronje Cell: 0761575686
Fax number: 0866098744
 
If all else fails:
Atlantis Standby: 0721225654
Bothasig Standby: 0825098743
Sea Point Standby: 0796907854
Fax number: 0866098744

Contact Form:
All you have to do is fill in the form below and we'll get back to you as soon as possible.

Preferred Homepage:
http://www.brbsales.com for National and International users

Stats Homepage for ADSL:
http://dsl.brbsales.com for all ADSL users

Webmail Homepage:
http://webmail.brbsales.com for all BRBSales email users

Outgoing (SMTP) Mail Server:
smtp.brbsales.com for all BRBSales email users but turn authentication on port 587

Incoming (POP) Mail Server:
pop.brbsales.com for all BRBSales email users

Preferred DNS Server:
Primary: 196.220.59.188
Alternate: 196.220.59.189

Setup examples:
Click here for various email client setup examples
 

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