The Tech Support pages was created in good faith and will be updated regular as a tool whereby Salestronics can post info of Salestronics friendly support companies located throughout South Africa that can assist the customer telephonically or onsite on a call out fee basis to solve IT and internet related problems.

Keep in mind that the IT related companies listed below can also be contacted for the installation of ADSL, Fibre modems and routers, Wifi access points, network cabling etc. If more details are required then feel free to email helpdesk@salestronics.com and the information will be forwarded to you!!!
 
If you're still unable to get assistance after working through the list below, then please feel free to submit a new support ticket here with a short summary of the help needed and we'll try and assist:
 
Click here to submit new support ticket

A3 IT:
iSales users can contact Adri Genis from A3 IT on 0824945815 for assistance with ADSL, Fibre, Wifi, Notebook, Desktop Computer or Printer related onsite support throughout the Cape Peninsula. You can also email him on adri.genis@gmail.com. Please note that the onus is on the iSales user to negotiate the terms and fee on which A3 IT or any other technician comes onsite as the iSales user will have to settle the account with the company concerned directly.

AC Digital Energy:
iSales users can contact AC Digital Energy on 0215511773 for assistance with the maintenance and installation of UPS equipment, replacement of UPS batteries etc. Please note that the onus is on the iSales user to negotiate the terms and fee on which AC Digital Energy or any other technician comes onsite as the iSales user will have to settle the account with AC Digital Energy directly.

ACER Notebook and Desktop Support:
iSales users can contact ACER Support on 0861653653 or 0112336100 or www.acer.co.za for assistance with ACER Notebook and computer related work throughout South Africa.
 
Please note that as of the 1st of October 2014 Acer will no longer sell spare parts directly to customers. SPL and PartServe are the appointed authorised parts distributors for Acer in South Africa. Please contact any of these two companies for spare parts purchases. Please keep in mind that the onus is on the iSales user to negotiate the terms and fee on which ACER, SPL, PartServe or any other technician comes onsite as the iSales user will have to settle the account with that company directly.

Advocate Solutions:
iSales users can contact Advocate Solutions on Tel: 0879801172 for assistance with in and out of warranty repairs on ACER Notebooks and Desktops. Please note that the onus is on the iSales user to negotiate the terms and fee on which Advocate Solutions despatch their technicians to come onsite as the iSales user will have to settle the account with Advocate Solutions directly.
www.asolution.co.za

Cape Copiers:
iSales users can contact Cape Copiers on 0219752774 for assistance with the sales, maintenance and setup of any computer equipment, networks, printers, photocopiers, fax machines, etc. Please note that the onus is on the iSales user to negotiate the terms and fee on which Cape Copiers or any other technician comes onsite as the iSales user will have to settle the account with Cape Copiers directly.
www.capecopiers.co.za

Compu World:
iSales users can contact Melt van Aarde Jnr on 0224821840 for assistance with computer and internet related work in the Malmesbury area. Please note that the onus is on the iSales user to negotiate the terms and fee on which Melt or any other technician comes onsite as the iSales user will have to settle the account with Compu World directly.

Convert IT:
iSales users can contact Jason on 0833890401 for assistance with computer and internet related work in the Pretoria and Midrand area. Please note that the onus is on the iSales user to negotiate the terms and fee on which Jason or any other technician comes onsite as the iSales user will have to settle the account with Convert IT directly.

Email: jason@convertit.co.za

CRT Repairs:
iSales users can contact CRT Repairs on 0215524345 for assistance with any LG and SAMSUNG under warranty related work to be done on monitors, LCDs and Notebooks. Please note that the onus is on the iSales user to negotiate the terms and fee of repair fee as the iSales user will have to settle the account with CRT Repairs directly.

Dell Computers:
iSales users can contact Dell on 0860103017 or 0117097700 for assistance with Dell desktop computer and Dell Notebooks. Please note that the onus is on the iSales user to negotiate the terms and fee on which a Dell or any other technician comes onsite as the iSales user will have to settle the account with Dell or the related company  directly. Should the customer wish to upgrade the warranty of their Dell product then Dell can be contacted on the Johannesburg number and asked to be put in contact with the warranties department for pricing etc.

Digicape:
iSales users can contact Digicape on 0860105155 for assistance with Apple Mac or iPad related work in the Cape Town area. You can also email them on onlineteam@digicape.co.za. Please note that the onus is on the iSales user to negotiate the terms and fee on which Digicape or any other technician comes onsite as the iSales user will have to settle the account with Digicape directly.

Digital Aliance:
iSales users can contact Eugene on 0836574880 or 0272135552 for assistance with computer and internet related work in the Citrusdal, Clanwilliam, Lamberts Bay, Strandfontein and Vredendal area. You can also email him on eugene@namakwa.com. Please note that the onus is on the iSales user to negotiate the terms and fee on which Eugene or any other technician comes onsite as the iSales user will have to settle the account with Digital Aliance directly.

Eltec Computers CC:
iSales users can contact Johan Aggenbach on 0836582717 or 0218800988 for assistance with computer and internet related work in the Stellenbosch area. You can also email him on protek@telkomsa.net. Please note that the onus is on the iSales user to negotiate the terms and fee on which Johan or any other technician comes onsite as the iSales user will have to settle the account with Eltec Computers CC directly.

Heatsink Notebook, Desktop and Printer Support:
iSales users can contact Heatsink on 0215564184 or Sarel Lewis on 0823219385 and Ernest Lewis on 0662220037 for assistance with ADSL, Fibre, Wifi, Notebook, Desktop Computer or Printer related onsite support throughout the Cape Peninsula. You can also email Sarel Lewis on sarel@heatsink.co.za or Ernest Lewis on tech1@heatsink.co.za. Please note that the onus is on the iSales user to negotiate the terms and fee on which Heatsink or any other technician comes onsite as the iSales user will have to settle the account with the company concerned directly.

Hewlett Packard Notebook, Desktop and Printer Support:
iSales users can contact Hewlett Packard on 0860001030 for assistance with HP Notebook, computer or printer related work throughout South Africa. Please note that the onus is on the iSales user to negotiate the terms and fee on which HP or any other technician comes onsite as the iSales user will have to settle the account with the company concerned directly.

GIST Your IT Partner:
iSales users can contact GIST on 0861004478 for assistance with ADSL, Fibre, Wifi, Notebook, Desktop Computer or Printer related onsite support throughout the Cape Peninsula. You can also email info@gist.co.za for enquiries or  support@gist.co.za for support related requests. Please note that the onus is on the iSales user to negotiate the terms and fee on which GIST or any other technician comes onsite as the iSales user will have to settle the account with the company concerned directly.

Liptronics - Electronic Repairs:
iSales users can contact Liptronics on 0219110226 for assistance with Samsung Screen, Printer, Scanner and TV repairs or per email on info@liptronics.co.za. Please note that the onus is on the iSales user to negotiate the terms and fee on which Liptronics will charge for work done or if any other technician comes onsite as the iSales user will have to settle the account with the company concerned directly.

Megatone Ceres:
iSales users can contact Megatone Ceres on 0230040446 for assistance with IT and Microsoft related software support in the Ceres area. Please note that the onus is on the iSales user to negotiate the terms and fee on which Megatone Ceres will charge for work done or if any other technician comes onsite as the iSales user will have to settle the account with the company concerned directly.

Microsoft South Africa:
iSales users can contact Microsoft SA on 0860225567 for assistance with Microsoft related software support throughout South Africa or on 0801434343 for software product activation. Please note that the onus is on the iSales user to negotiate the terms and fee on which Microsoft send replacement software etc. via courier or if any other technician comes onsite as the iSales user will have to settle the account with the company concerned directly.

Mtombo IT Services:
iSales users can contact Mthombo IT services on 0215511885 or via their website www.mit.co.za for assistance with HP Notebook, computer or printer related work throughout South Africa. Please note that the onus is on the iSales user to negotiate the terms and fee on which HP or any other technician comes onsite as the iSales user will have to settle the account with the company concerned directly.

Part Serve:
iSales users can contact Part Serve on 0112017777 or in Western Cape on 0215554419 for assistance with repairs and service of ACER, Canon, EPSON and Lenovo products. Please note that the onus is on the iSales user to negotiate the terms and fee on which Part Serve or any other technician comes onsite as the iSales user will have to settle the account with the company concerned directly.

PC Rescue:
iSales users can contact Ken from PC Rescue on 0827707838 for assistance with repairs and service to PC's and installing network cabling onsite. Please note that the onus is on the iSales user to negotiate the terms and fee on which Ken or any other technician comes onsite as the iSales user will have to settle the account with the company concerned directly. pcrescue@absamail.co.za

Personal Systems:
iSales users can contact JJ le Grange on 0834586221 for assistance with computer and internet related work in Pretoria and the Johannesburg areas such Sandton, Randburg, Fourways, Bryanston and Auckland Park. You can also email him on jjleg@personalsystems.co.za. Please note that the onus is on the iSales user to negotiate the terms and fee on which JJ or any other technician comes onsite as the iSales user will have to settle the account with Personal Systems directly.

Printer Parts Cape:
iSales users can contact Printer Parts Cape on 0215552281 for assistance with Samsung printer in warranty repairs. They can also be contacted for any other out of warranty printer repairs as well as repairs to the following makes of Laptops namely HP, DELL, IBM, TOSHIBA, ACER or SAMSUNG. You can also email them on sales@printerpartscape.co.za. Please note that the onus is on the iSales user to negotiate the terms and fee on which Printer Parts Cape will attend to your fault. The  iSales user will have to settle the account with Printer Parts Cape directly.

Ristar Cape:
iSales users can contact James Windrum on 0825656898 or www.ristar.co.za for assistance with telephone, switchboard and local area networking within the Cape Peninsula. You can also contact him per email on james@ristarcape.com. Please note that the onus is on the iSales user to negotiate the terms and fee on which any of the Ristar Cape technicians comes onsite as the iSales user will have to settle the account with Ristar Cape directly.

SAMSUNG Notebook and Printer Support:
iSales users can contact SAMSUNG Support on 0860726222 for telephonic assistance with SAMSUNG Notebook and printer related work throughout South Africa. Please note that the onus is on the iSales user to negotiate the terms and fee on which SAMSUNG or any other technician comes onsite as the iSales user will have to settle the account with SAMSUNG directly.

Service Parts Logistics:
iSales users can contact SPL on 0117954600 or in Western Cape on 0215550333 for assistance with repairs and service of ACER, Canon, Dell, HP, Oki, Toshiba, Lenovo, Fujitsu, Lexmark products. Please note that the onus is on the iSales user to negotiate the terms and fee on which SPL or any other technician comes onsite as the iSales user will have to settle the account with the company concerned directly.
 

Solid State Security:
iSales users can contact Wayne Duminy on 0728052320 or per email on  wayne@solidstatesecurity.co.za for CCTV sales, installation and maintenance, cabling for networking as well as supply of network equipment from simple home end clients ADSL and Wi-Fi, to larger business end managed network switches and server configuration. Wayne is based in Table View area and service the greater cape region as far between as Ysterfontein to Houtbay, Somerset West to Paarl, depending on the job.  Please note that the onus is on the iSales user to negotiate the terms and fee on which Wayne or any other technician comes onsite as the iSales user will have to settle the account with the company concerned directly.

Sylvara Technologies:
iSales users can contact Sylvara Tehnologies on 0878085994 for assistance with Samsung printer related faults throughout South Africa. Please note that the onus is on the iSales user to negotiate the terms and fee on which Sylvara Technologies or any other technician comes onsite as the iSales user will have to settle the account with Sylvara Technologies directly.

WUNITO:
iSales users can contact Brandon Hamman on 0722974645 or per email on brandon@wunito.co.za for assistance with computer and internet related work in the Stellenbosch, Somerset West, Strand, Gordonsbay area. Please note that the onus is on the iSales user to negotiate the terms and fee on which Brandon or any other technician comes onsite as the iSales user will have to settle the account with WUNITO directly.